A suite of WithSecure solutions provided the increased efficiency and protection they needed, while greatly reducing the false alarms that had impaired the company’s productivity.

Less false alarms, more efficiency

Before Móveis Itatiaia decided to implement WithSecure, the company’s security system had two main problems: it was composed of two separate solutions that didn’t interact with each other at all, and it produced too many false positives. The excessive number of false positives took time away from other projects, so the existing security solutions were inefficient.

According to Jeovane Monteiro Guimarães, IT Supervisor at Móveis Itatiaia: “Before, we had an endpoint antivirus solution and a SIEM solution. They were separate solutions and there was no interaction between them. Managing these two solutions was time consuming and there was an excess of false alarms. The vulnerability scanner was not assertive due to the excess of false positives and there was also no management of security updates.”

“Before, we had an endpoint antivirus solution and a SIEM solution. They were separate solutions and there was no interaction between them. Managing these two solutions was time consuming and there was an excess of false alarms.” 

– Jeovane Monteiro Guimarães, IT Supervisor, Móveis Itatiaia

In addition, the company needed a solution that would offer protection for their legacy machines. Many of the devices in their factories still run legacy applications, and commercial protection options were limited for those older applications.

Móveis Itatiaia needed a security system that was fully integrated and efficient, that didn’t produce large numbers of false alarms, and that could effectively protect their legacy machines.

Easier analysis and decision making

Móveis Itatiaia studied a number of solutions available on the market and concluded that a suite of solutions from WithSecure was their best choice. They decided to install a complete SNOC Suite from WithSecure Managed Service Provider partner Brasiline, including Endpoint and EDR Module, Radar Scanner, NOC Datacenter, Perimeter Monitoring, SMTP Gateway, and Brasiline 360 Management.

Brasiline's SNOC (Security & Network Operation Center) consists of information security, network engineering, analysis, and research experts who monitor MI’s network environment continuously on a 24/7 basis, allowing the company to respond rapidly to any cyber security threat.

Ticket generation for critical safety events is automated, providing gains in both time and productivity. The suite they selected provides the company with simple, effective updates as well as management of endpoints and vulnerabilities in a single console.

“We chose WithSecure Elements Endpoint Detection and Response and WithSecure Elements Vulnerability Management over the other SIEM solution because its Machine Learning based application behavior detection system drastically reduced the amount of false alarms and presented the alerts in a way that made analysis and decision making much easier.”

– Jeovane Monteiro Guimarães, IT Supervisor, Móveis Itatiaia

According to Jeovane Monteiro Guimarães, “Among the studied solutions, we saw that WithSecure was among the major players in the market and also offered one of the few solutions that still had support for our legacy machines. As we are an industry that still has many legacy applications in factories, this was also essential. We chose WithSecure Elements EDR and WithSecure Elements VM over the other SIEM solution because its Machine Learning based application behavior detection system drastically reduced the amount of false alarms and presented the alerts in a way that made analysis and decision making much easier. End-point protection added the software update management function that I didn't have before, in addition to having a more friendly and intuitive interface.”

Protection and peace of mind

Móveis Itatiaia found that WithSecure and Brasiline were able to meet its needs. In the words of Jeovane Monteiro Guimarães: “I was able to protect our legacy machines, which was a great need we had. I was also able to monitor the computers of employees from outside the company and ensure that they are running only approved applications and accessing only those sites that are in accordance with company policies. The work with BRASILINE has been excellent, they are always helpful in activities, support and deliveries.”

The ability to monitor offsite employees was a big advantage for Móveis Itatiaia. One of their biggest security concerns was the use of laptops by external sales teams. With customer and product information stored on laptops, these teams are potentially a serious point of vulnerability for the company.

Another concern was the use of VPNs on potentially unsecured devices by employees working remotely due to the pandemic.

According to IT Coordinator Talita Ribeiro , “The pandemic has accelerated the home office issue because people have no option, they have to work… As Jeovane said, we heard about companies much larger than Itatiaia that have been attacked and this worries us – we want to protect both the VPN and the e-commerce.”

WithSecure made it possible for Móveis Itatiaia to monitor employee use of laptops, ensuring that remote workers were fully protected. All updates for Móveis Itatiaia are now managed by the WithSecure solution, including updates for remote employees.

Protection of legacy machines was also a primary concern for the company. WithSecure made some modifications to its base solution to protect the customer’s legacy devices, resolving this problem for Móveis Itatiaia. As Jeovane Monteiro Guimarães says, “This protection for the legacy machines brought us peace of mind.”

“With the WithSecure solution we were able to save a lot of time, because WithSecure Elements Endpoint Detection and Response reports only what is really dangerous. So, all this pre-analysis done by the WithSecure solution has dramatically reduced the time spent in analyzing security logs and events.” 

– Jeovane Monteiro Guimarães, IT Supervisor

Expanding security measures with WithSecure

Before switching to WithSecure, the company had issues with productivity due to the way their old security system was set up. The system generated a lot of false positives, all of which had to be analyzed. In addition, the solution did not include patch management. Those issues have all been resolved with the suite of WithSecure solutions they ordered from Brasiline, and they were also able to get effective protection for their legacy devices.

Móveis Itatiaia is so pleased with their choice of WithSecure that they are already planning to expand its use within the company. Jeovane Monteiro Guimarães reports that the company will soon be expanding the number of licenses it contracts for.

WithSecure’s EDR solution provided Móveis Itatiaia with the security they need. According to Jeovane Monteiro Guimarães: “I consider Endpoint Detection and Response a spectacular tool. During this deployment we used a software to measure the productivity of the personnel that were working from home. They were connected to the VPN and I was running a portable tool to install remote items; I watched the person enter the VPN... and the Endpoint Detection and Response complained immediately. It’s incredible, spectacular. So, today the biggest champion of EDR is me.”

“The pandemic has accelerated the home office issue because people have no option, they have to work… we heard about companies much larger than Itatiaia that have been attacked and this worries us – we want to protect both the VPN and the e-commerce.”

Talita Ribeiro, IT Coordinator, Móveis Itatiaia