Product version support
The product versioning and lifecycle policy described here is applicable only to WithSecure Business Suite. WithSecure's Security Cloud and other backend systems that are used by the product follow an internal lifecycle policy and do not require any actions from customers. WithSecure updates Security Cloud and other services without impact to the application functionality and performance.
The lifecycle of a product series is a minimum of three (3) years from General Availability of the major version or until one (1) year after the release of the next major version, whichever is longer. Inside a product series, minor or maintenance releases do not extend the lifecycle.
A new maintenance release automatically deprecates any previous release within the same minor version. Security hotfixes are provided for every supported version, except in the case of Policy Manager where it is only applicable to the latest version within a series. Non-security hotfixes are provided only for the latest release within a series.
Product updates
WithSecure Business Suite products can be updated by installing the new version from our download section. Users are responsible for updating WithSecure products in their production and ensuring that they are using an officially supported version.
End-of-life communication
WithSecure makes end-of-life product announcements on the End-of-Lifecycle Annoucments page. We encourage users to visit this site regularly as it contains useful information regarding WithSecure's end-of-life program.
To inform partners and customers well in advance of an approaching end-of-life milestone, WithSecure sends an electronic notification respectively 180 days and 90 days prior to a product end of life.
Change policy
WithSecure reserves the right to change this policy without prior notice, in which case the new policy will be made available to partners and customers on the supported products page.